The SuiteCRM project has stated that the every line of code released by the project will be open source. SuiteCRM project is intended to be an enterprise-class open source alternative to proprietary products.

A project Roadmap is available that details planned enhancements.

An active public support forum with more than 25,000 members is available for free support and is regularly monitored and updated by the Project team.

A directory of extensions is available where both free and paid-for enhancements are available.